Contact

If you have a question or concern that hasn’t been answered by our FAQs, please get in touch with our Customer Experience Team by emailing support@mous.co

We will be able to answer your query most efficiently if you can provide (if applicable):

  • Your order number
  • The email address you used when ordering (if different)
  • Confirmation of your shipping address
  • A clear description of your question or problem
  • 2 photos clearly showing the defect (for any product issues)

 If you are enquiring about a B2B, distribution or official reseller opportunity with Mous, please get in touch with our Sales Team by emailing salesteam@mous.co

They will be able to answer your query most efficiently if you can provide (if applicable):

  • A short bio of you and your company/publication/channel
  • A link to your previous work/website
  • Where you currently trade
  • A clear description of your intentions

If you are enquiring about a Press, Social media, or an E-commerce opportunity with Mous, please get in touch with our Marketing Team by emailing marketingteam@mous.co

They will be able to answer your query most efficiently if you can provide (if applicable):

  • A concise description of your offer
  • A link or attachment of any relevant materials.
  • A link to your website